Refund policy

Any Car Seat Covers Pty Ltd Return and Exchange Policy

Refunds

Unfortunately, we cannot offer refunds for correctly supplied car seat covers. However, we'll be happy to facilitate an exchange for the right product for your vehicle.

  • Returns accepted within 14 days

  • Customer provides return shipping within 7 days of order

  • 10% cancellation admin fee before delivery

  • 15% restocking and handling fee after delivery (excludes courier costs)

Incorrectly supplied goods will be exchanged at no cost to the customer. We're dedicated to ensuring you're satisfied with your car seat covers. For assistance with an exchange, contact us at sales@anycarseatcovers.co.za.

Requesting an Exchange

You have 7 days from the order date of your order to request an exchange. To qualify:

  • Covers must be in original condition, folded as supplied, unworn, unused, with tags, and in original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

Exchange Policy

At Any Car Seat Covers Pty Ltd, we prioritize customer satisfaction and aim to resolve any concerns professionally.

Exchange Conditions

  • Refunds incur a 15% deduction for processing and restocking.

  • Refunds are credited via the original payment method.

Shipping Deductions for Exchanges

If shipping fees were incurred by Any Car Seat Covers Pty Ltd, these will be deducted from exchanges.

Refund Processing Time

Refunds are processed within 7–14 business days, depending on your payment method.

Customer Obligations

Customers must confirm product details and order accuracy before purchase.

Communication

For questions or issues, contact:
📧 sales@anycarseatcovers.co.za
📞 +27 21 3305793

Website Pricing and Availability

Prices and availability may change without notice. Any Car Seat Covers Pty Ltd reserves the right to correct errors or revoke offers after an order is placed.

Acknowledgment of Terms

By placing an order, you agree to the terms of this Refund and Exchange Policy. Updates will always be published on our website.

Return Procedure

  • Returns accepted within 14 days of purchase at customer’s expense.

  • Products must be unused, unopened, and in original condition and packaging.

  • Proof of purchase required.

Sale Items

Sale items are not eligible for refunds or exchange.

Exchanges

Exchanges are limited to defective or damaged items for replacement with the same product.

Damaged, Defective, or Incorrect Products

Report issues promptly to sales@anycarseatcovers.co.za or call +27 21 3305793.

Exchange Issuance

Customers will be notified of approval or rejection after inspection of returned items.

Shipping Costs

Return shipping costs are non-refundable, unless due to company error or product defect.

Advisory

Please review orders carefully before purchase. Contact our customer service team with any questions.

Policy Modifications

This policy may change without notice. Check our website for the most current version.